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Last Updated: November 2025

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1. Introduction

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Markus G. Consulting Inc. (“we,” “our,” or “us”) respects and protects the privacy of our clients, partners, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information obtained through our website, seminars, and coaching engagements.

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By using our website or engaging with our coaching or seminar services, you agree to the terms of this Privacy Policy.

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2. Information We Collect

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We collect only the personal information necessary to deliver professional coaching and consulting services responsibly and effectively.

 

This may include:

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a. Personal and Professional Information

• Name, title, company name, and contact details (email, phone number, mailing address)

• Information provided during registration for seminars, workshops, or coaching sessions

• Professional background, goals, and preferences relevant to coaching engagements

 

b. Payment and Transaction Data

• Billing address and limited payment details (processed securely through third-party payment platforms; we do not store credit card information)

 

c. Automatically Collected Data

• IP address, browser type, device information, and usage analytics when you visit our website

• Information collected through cookies and similar technologies (see Section 7)

 

3. How We Use Personal Information

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Markus G. Consulting Inc. uses collected information to:

• Deliver and personalize coaching, consulting, and seminar services

• Communicate with you regarding scheduling, updates, and new programs

• Process invoices, payments, and client documentation

• Improve our website, communications, and program quality

• Distribute newsletters, leadership insights, or event invitations (with your consent)

• Maintain accurate business records and comply with applicable laws

 

We collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate under the circumstances.

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4. Legal Basis and Consent

 

We collect personal information only with your knowledge and consent. Consent may be express (e.g., when completing an online form) or implied (e.g., when you provide contact details to receive information about our programs).

You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.

 

5. Sharing and Disclosure of Information

 

We do not sell, rent, or trade your personal information. We may share data only under the following circumstances:

• Service providers (e.g., web hosting, CRM systems, or secure payment processors) assisting us in delivering services under strict confidentiality

• Legal compliance when disclosure is required by law, regulation, or court order

• Professional collaboration with co-facilitators, guest speakers, or affiliates — only with your prior consent

 

All third-party partners must adhere to strict privacy and security standards consistent with Canadian law.

 

6. Data Retention

 

Personal information is retained only as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or to resolve disputes. Once no longer required, data is securely deleted or anonymized.

 

7. Cookies and Website Analytics

 

Our website uses cookies and analytics tools to improve functionality and understand user engagement. Cookies may track session data, preferences, and traffic patterns.
You can disable cookies through your browser settings, though some website features may not function optimally.

 

8. Your Rights and Access to Information

 

As a client or visitor, you have the right to:

• Access and review personal information we hold about you

• Request corrections to inaccurate or incomplete information

• Withdraw consent for certain uses of your data

• File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

 

To exercise these rights, please contact us at markusgagnon7@gmail.com.

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9. Safeguarding Your Information

 

We employ administrative, technical, and physical safeguards to protect personal data from unauthorized access, loss, or misuse. Measures include secure data storage, encryption, password protection, and restricted employee access to sensitive information.

 

Despite these efforts, no online system can be entirely secure. We therefore encourage all clients to take appropriate precautions when transmitting data electronically.

 

10. International Data Transfers

 

While Markus G. Consulting Inc. is based in Canada, some data may be processed or stored in other jurisdictions by service providers. In such cases, data is protected through appropriate contractual and legal safeguards to ensure compliance with Canadian privacy standards.

 

11. Updates to This Policy

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We may revise this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The updated version will be posted on our website with the revised “Last Updated” date. Continued use of our website or services signifies acceptance of any updates.